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FAQs

How do I check my order status?

You may check the status of your order online by clicking on My Account. Simply sign in using the email address you used when creating your Honey Boutique account and enter your password. From there you may update your account settings, check your order status and history, create a Wishlist, and change/update any addresses associated with your account.

When will my order ship?

Orders are typically processed and shipped within 48-72 hours (excluding weekends & holidays). Processing times may run longer in the days following a sale and with standard shipping packages normally arrive within 2-6 business days. You can find more detailed information about our shipping policy.

Can I change or cancel my order?

We do our best to process all orders within 24-48 business hours or less. If you need to make a change to your order please contact us at service@shopthehoney.com immediately after placing your order and we’d be happy to assist you in making any changes, provided your order has not yet processed. Orders that have begun processing may not be modified or cancelled.

Do I have to create an account if I just want to browse products?

It is not necessary to create an account to browse our products. We do require an email address when you choose to place an order so that we may send you transactional confirmations regarding your order. When you create an account or place an order, there is a checkbox for you to select if you DO NOT wish to be contacted by Honey Boutique via email. If selected, we will not send you any promotional messages.

Am I required to sign-in?

Honey Boutique does not require you to create an account or to sign in to complete a purchase on our website. We do strongly recommend creating an account to enjoy all the great benefits, but we also welcome guest shopping. Visit the "My Account" link at the top of any page to sign in.

 

Does Honey Boutique use cookies?

To enhance your shopping experience we use cookies, which are small data files that we store on your computer's hard drive. Rest assured, the cookies we use do not store personally identifiable information. They simply enable us to keep track of your order as you shop our site. For example, shopthehoney.com uses cookies in order to save your shopping bag information so that you can browse from page to page without losing that information. When shopping perfectlypriscilla.com, we recommend you use a cookie-enabled browser in order to avoid having to constantly re-enter information. Cookies also enable us to monitor and maintain information about your use of our site. The information we retrieve assists us with tracking your order, improving our site design, products, services, contests and promotions and your overall shopping experience.